Documentation

Frequently Asked Questions

Quick answers about CivicStatement. See our Privacy Policy and Terms of Service.

What does CivicStatement actually do?
CivicStatement takes article URLs or raw text and uses AI to generate article-ready posts for your institution. You paste a link, add optional notes about your angle, choose a tone (professional, casual, or friendly) and length, and receive hooks, a full post body, and variant angles — ready to review and publish.
Who is CivicStatement built for?
Public institutions: police departments, fire departments, hospitals and health systems, K-12 schools, universities, local government offices, and municipalities. Each org type gets a default AI system prompt tuned to the communication norms of that institution type.
What does "compliance-aware" mean exactly?
It means the AI system prompt for your org type is written with your regulatory context in mind. A police department's prompt includes awareness of CJIS constraints and public records obligations. A hospital's prompt includes HIPAA framing. A school's prompt includes FERPA context. The AI uses these constraints to guide what it writes — it does not certify compliance, and you remain responsible for reviewing every post before publishing.
How does URL-to-post work?
Paste any article URL into the generate form. CivicStatement fetches the page and extracts the text content. The extracted text is sent to the AI along with your settings and any notes you've added. The AI returns hooks, a post body, and variant angles in seconds.
What are hooks, posts, and variants?
Hooks are short attention-grabbing opening lines for article posts. Posts are the full post body — one to a few paragraphs written for engagement. Variants are alternate angles on the same article, useful for A/B testing or approaching the content from a different perspective.
What is voice matching?
If you upload writing samples — examples of posts, emails, or statements you've written — the AI studies your style and writes in your voice instead of a generic AI tone. You can add multiple samples. Voice samples are per-user and private to your account.
How does the org system work?
Your organization is set up with a type (e.g., police, hospital, school), a license tier, and a 6-character invite code. Admins invite team members by email. Admins can also customize the AI system prompt for their org or reset it to the default for their org type at any time.
What are the licensing tiers?
CivicStatement offers Starter ($699/year), Professional ($999/year), and Enterprise ($2,499/year) annual licenses per organization. Each tier has a different monthly generation limit. All plans include compliance-aware AI prompts for your org type.
I have a question not answered here. Who do I contact?
For support or sales inquiries, contact us at support@civicstatement.com